Manic Monday

Let me just preface to say that I have never not liked living in the apartments. It was a great experience and I spent 3 years there. But today I feel totally screwed over. When Sandro and I moved in there we had two cats. So we had to put two (yes two) deposits which equaled somewhere in the amount of $550 dollars which they told us that $150 would be refundable. Well like most cats do and like most dogs they destroyed the carpet. Having lived there for 3 years your carpet generally gets wear and tear. So I figured I had this huge deposit so whatever it covers it right...

Well I was DEAD wrong. They tell us now that that deposit doesn't pay for anything and it's a pet fee for them living there. WTF seriously? So they just ripped us off for $400 dollars. We are now stuck with paying $382 for a carpet that would have had to been replaced anyways. What a bunch of crap. I honestly feel cheated and beat up. Well Sandro and I are writing it off as a lesson learned. We will hopefully never have to get another apartment for the rest of our life so it's our last blow from the apartment industry. Which by the way I did some quick calculations ... I wasted close to $80,000 dollars being I lived in apartments on my own for 10 years. I digress...

Anyways...on top of that whole apartment issue I seriously wanted to kill someone from Sears yesterday. (not literally) but man they make it completely impossible to pay your bill. So I get my bill from Sears and Sandro and I have 0% financing on our remaining portion of the fridge. I am extremely good about making sure I pay things off before a promotion ends so I had my bill pay set up to pay $80 dollars a month. Well for some reason sears do not use a fixed day to pay your bill. I was explained that base it off a 28 day calender or some crap like that. Which means that my online bill pay will have to be adjusted every single month. If you ever miss a payment they charge you interest on the late fee...(I have been down this road) Well for some reason it took over a month for them to get me my bill. They didn't update our address because it was sent to my old apartment. I guess my mail forwarding wasn't working properly. So I get the bill 2 days before it's due. All fine and dandy...but I can't change my online bill pay because it was too late to reschedule for the earlier date.

So I call sears and I ask them why they changed my due date. He won't even talk to me. He says I am not the card owner and I would have to get the card owner on the line. HELLO! it's my freaking husband and I am not trying to scam him or anything...just pay a bill on time to prevent late charges. Still nothing from the Sears guy so I ask for a supervisor. Well the supervisor tells me again that I am not authorized on the account and he can't help me. I explain to him that I am his wife and I have all his information and we can conference him in. Well he was a jack ass and completely unhelpful. At this point I was getting irate all I wanted to do was get my questions about my bill answered. I wasn't asking for his credit card info to purchase anything (even though I had his card in my hand) just wanted to know why the date moved. They kept telling me they couldn't access the account without him on the phone. The thing that doesn't make sense and I finding the most frustrating is when he got his sears card I was with him. We bought our first purchase together. (washer and dryer) My name is on the account, I paid the bills for that and I pay the bill for the fridge. How hard would it had been to answer my questions?

Well I got nowhere on the phone. So Sandro calls in and he gets some of his questions answered. He couldn't change his address or add me because he didn't have his new card. His just expired in September. We don't usually activate cards because we don't use them often. They told him we could go to the store to pay the bill. So we did this, after the 100 other errands we had, including Vet visits for the pups. So I go into the store and look far in wide for the customer service desk. Well they don't have one you just go to the register. Well I go to the register and pull out the bill...(well the envelope) the bill wasn't in there. I don't carry the card. So I had to run back outside to get the card. Sigh...so I do this...I get the card from Sandro and run back in and try again...Well alas, I think I am about to finally pay this bill and guess what happens...they tell me they only accept checks and cash. No debit cards or credit cards. So I was just pissed...That makes no logical sense. So I just throw my debit card and sears card on the table and leave the store and told Sandro to deal with it. Well he does...by the time I get back to the car I am having a panic/asthma attack because life shouldn't be this frustrating. Sandro gets back and I get in the car and the tears just start coming. I ball all the way home.

Overall I know these things are not a big deal now and I was just having my typical emotional breakdown of the month. I know this is the type of stuff that runs in the family and I just have to learn to deal with it. Luckily I have an amazing husband that is very laid back and lets me have my emotional outbursts and supports me regardless. Gosh I hope today is better.